What happens to your money when you refund a game on Xbox?
If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.
If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product.
Does Xbox refund to debit card? Any refunds are sent to the original payment method. So as you purchased the game using your debit card, that's where the refund should be sent to. It might take a few working days to receive it, perhaps even longer depending on your bank.
Does Xbox refund microtransactions? Purchases made for single-use content, like microtransactions and in-game currency, can only be refunded if you haven't redeemed or used the content.
Once your refund request is accepted, the funds will be returned to your Microsoft Account Balance or the payment method that was used for the transaction. Microsoft does not have the option to transfer funds from one payment method to another.
Most payment methods qualify for an Xbox refund, including Visa, MasterCard, American Express, Discover, and PayPal. If you paid with a prepaid card or an Xbox gift card, the refund will be credited to that card. If you paid with a debit card, the refund will be credited to your bank account.
Thank you for posting on the Xbox forums. We understand that you are interested in learning when you will receive your refund. Generally, refunds are processed within three to five business days after approval. The process may take longer depending on your financial institution.
You may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.
The recipient already has the game or doesn't want it
Or, they can ask you to return the item for a refund. The recipient can't return or exchange the gift code. To return the item for a refund, go to your order history page, find the item, and select Refund information.
How do I get my money back from an online purchase?
You need to contact your credit card provider and tell them you want to make a claim to get your money back.
Depending on how long it takes for the merchant to approve the request, the funds are then authorized to be returned. Some requests may take longer to process, such as large purchases. Usually at most, it can take up to 10 days for the customer to see the money in their account.
How long can you play a game to refund it? Games and software applications: Games and software applications can be returned within 14 days from the date of purchase, provided they haven't been played for more than two hours.
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Payments & subscriptions. ...
- For the order you want to return, click Report a problem.
- Select the option that describes your situation.
- Complete the form and note that you'd like a refund.
- Click Submit.
If you are a Fortnite gamer in the U.S. who was charged for unwanted purchases, apply for a refund online at www.fortniterefund.com/file-a-claim. The deadline is January 17, 2024. You must be at least 18 to complete a claim form. If you are not yet 18, a parent or guardian must complete the claim form for you.
Any refunds are sent to the original payment method. So as you purchased the game using your debit card, that's where the refund should be sent to. It might take a few working days to receive it, perhaps even longer depending on your bank.
Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.
Navigate to the Subscriptions page and locate the subscription you wish to cancel. Select the cancellation option for the specific subscription. Complete the cancellation process as prompted by the website. After canceling, contact Microsoft Support to request a refund for the remaining subscription period.
The refund process for Xbox purchases can vary depending on a few factors, such as the payment method used and the region you're in. Typically, refunds for Xbox purchases can take anywhere from a few days to a couple of weeks to process.
- Go to the Microsoft Store website and sign in to your account.
- Search for the item in Order History that you want to get a refund for.
- Click on the “Request a refund” button beside it.
- Fill out the form.
- Provide the reason why you are asking for a refund.
How do I check my Xbox balance?
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > Account.
- Select Payment & billing.
- Your account balance appears to the right in the Microsoft account box.
References
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